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Support Hours: 8:00-5:30 pm Pacific Std Time. 
Before emailing or calling for our assistance it is good to check our Frequently Asked Questions (FAQ) located below. If your question is not in the FAQ please email us so that we can help you. If your problem or question is an emergency please call us at (661) 872-1100, and ask for Tech Support. You may need to leave a message and a support person will try to return your call within 4 business hours. 

Frequently Asked Questions (FAQ)

Q. How do I setup my email?

A. Click here for email setup info for Outlook Express.

A. Click here for email setup info for Outlook (from MS Office)

Q. Using DSL, some sites comes up but some do not.

A. Click here for fix

Q. I am having problems with my browser. It is loading extremely slow, and I can never go anywhere. or browsing works but cannot go to secure sites like banking or ordering items online.

A. Your browser has not been configured to use a proxy. Click Tools,  Internet Options, then the Connection tab. Click on the dial up entry for ATSN, then click Properties. Make sure the 'Use a Proxy' is checked. Click Advanced. On each line enter the information as follows: (the numbers go under Port settings).

HTTP: filter.atsecure.net 8080

Secure: filter.atsecure.net 8080